ADDITIONS, TERMS & CONDITIONS
Minimums. Minimums listed apply and maximums.
Final/Counts Final number must be guaranteed 2 weeks before event. (It is the customer’s responsibility
to schedule this final appointment, or else we will choose a menu for you and base the count on the
quote.) Customer must pay for this number guaranteed regardless of cancellations or no-shows.
Additions can be made up to 2 weekdays before the event at 9:00 am. All final details for timing, menu,
cake, set up, etc, must be finalized two weeks prior (or we will decide for you) Any change requests after
this point are not guaranteed. Customers must pay for the minimum amount of people required. Any
additions after this time can be paid on event day before the start time. Payment checks made out to The
Big Show.
Room Rentals Offsite - it is the customer’s responsibility for paying & signing a contract with the City of
Avon if applicable. Decorations cannot be taped, or hung .
Set Up/Timing Service charge pays for set up of buffet. Food must be served first at start time. Service is
for one hour. Afterwards, servers will clean up food items, tear down buffet. At reservation end time, all
items, decorations, gifts, etc must be removed from the pavilion.
Quantity final meal count is per person. Additional guests will incur another meal charge. Prices are one
meal per person and include the average portion consumed. Big Show is not liable for guests eating more
than one meal serving portion, or using more than one disposable.
Deposit 100% non refundable deposit secures date and contract quantity pricing. Partial deposits or
payments are non refundable. Final payment FOR ADDITIONS is due one week before your event.
Tipping: Tips are optional but appreciated. Please pay tips on the final bill with check or credit card or
mail to main office, in order for The Big Show to assure they are distributed to key event staff that may
not be present at the end of the event. Menu: customization or changes may incur a fee. The Big Show
recommends food such as steak and fish be cook to done; consumption of undercooked food may contain
food born illness. All allergies must be notified to The Big Show 10 days before reception; all ingredients
in a dish may not be disclosed on the menu. Any additional guests on event day must be paid for. The
amount of food included in each package person is based on the average consumed; The Big Show will
not be liable if the average for the reception deviates.
Cancellation of event from 8 months before the event date and up until two weeks before the event date
will incur an additional 25% penalty. Cancellation two weeks before and up to the actual the event date
will require the customer to pay the guaranteed count amount or the contract amount if no guaranteed
count was given. Rain checks available for groups less then 20 with concession food menu
Indemnification Customer holds The Big Show, ltd and The City of Westalke harmless against any
claims from the acts of themselves and guests including any accident, injury or damage, however caused,
to any person or property related to the event , and against any costs, attorney fees, expenses, and
liabilities. The Big Show is not liable for lost or stolen items.
Liability Customer will be responsible for any negligent acts of themselves or guests damaging the
property of The Big Show, ltd., or Premises Loss In the event the facility suffers temporary loss of
utilities, fixtures, acts of nature, or acts of terrorism; customer hereby waives all claims against The Big
Show for injury or damage, physical, emotional, or contractual, or service start delay from acts of nature,
traffic, vehicular error, lack or access to premises. An NSF fee of $30 will be charged per incident. If the
Big Show must take collection action against the customer, the customer is required to pay all fees
incurred for collection, attorney, travel time, and interest.